Capability maps support transformation by providing a stable structure to assess gaps, prioritize investments, align initiatives, and measure progress toward target operating models— independent of reorganizations or technology churn.
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Creating a capability map involves scoping the enterprise boundary, facilitating business stakeholders to identify and define capabilities, structuring them hierarchically, validating against strategy, and publishing in a governed repository with planned overlays and maintenance.
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A business capability map is a hierarchical visualization of what an organization does—its stable abilities independent of org structure or IT systems. Capabilities describe outcomes the business must achieve, providing a durable vocabulary for strategy and investment discussions.
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