Target Operating Model

A target operating model (TOM) defines how the enterprise will function after transformation—organizational structures, core processes, governance, and technology enablers. It provides a north star for business architecture, application consolidation, and workforce planning. TOM clarity reduces conflicting interpretations during roadmap execution.

In Practice

Larkinized LLC develops TOM views alongside capability maps and value streams for executive alignment workshops. TOM assumptions must feed gap analysis and work package definition. Without TOM discipline, technology roadmaps optimize local efficiency but miss enterprise redesign intent.

Example

A TOM workshop defines shared service centers for HR and finance, informing ERP deployment scope and staffing plans.